A conversation about conversation–Active listening workshop: A Virtual Event


Screenshot of a video presentation by Pippi Kessler. She is in a room wearing a black top and has short black hair. The header reads “Listening Goals” with the body of the text reading “Active listening helps us translate our abstract values into concrete techniques that communicate value to others.

Worksheets from the workshop:

Screenshot from presentation: Listening Strategies. Why is listening important? Listening is one of the most effective, efficient strategies available to you. It has such a powerful effect on behavior that it can supersede your need to use any other strategy. Listening communicates to main goals: 1 Saying what you see communicates: “I see you. You are not invisible to me.” 2 Asking opening questions communicates: “I’m curious about you. I want to be changed by you.” Following is a graph: Say what you see. Use perception words: “It looks like…” “It seems like…” “It sounds like…” Play back what you hear: Repeat: “First you got stuck in the rain, and then you got splashed by a bus.” Summarize: “Wow--you had a bad day!” Clarify: Make sure you accurately heard what was said and understand the underlying meaning. The graph continues in the second column. Ask Questions: Look out for “fake” questions! Fake Question: “Did you have a great time at the party?” Open questions; “How are you doing?” “How was your day?” “What do you think of this?” “How are you feeling?” The graph ends. Contact information reads: For more information, contact Pippi Kessler at PippiKesller@gmail.com


Worksheet titled “Practive Active Listening.” Text reads: Get into groups of four, pick someone to go first. First person: Think of something in your life that you’re working on right now that’s unresolved. Briefly describe the scenario to the group. For the remaining three people, assign: One person to listen for facts, one for feelings, one for underlying needs. Once the scenario has been described, have each person paraphrase the element they were listening for (i.e. the facts, feelings, or underlying needs). Once all three have gone, the speaker gives feedback first: Was their paraphrasing accurate? Do you have any suggestions for them about how to improve? How did it feel for you? The remaining 3 group members can then give feedback to one another. Text ends.

Learn to practice active listening and better conversation skills with organizational psychology consultant and facilitator Pippi Kessler. 

Do you want to improve your listening skills and relate better to people? Join us for an active listening workshop with Pippi Kessler. This workshop will be interactive, so come prepared to actively engage. This workshop expands upon the idea that discourse is essential to civil society—the basis of Including Other in the Self, a participatory work by Laura Shill featured in Citizenship: A Practice of Society.

Participants should be prepared to participate with in this interactive workshop with other attendees in break-out "rooms" on Zoom.

This workshop will be livestreamed via Zoom.

Pippi Kessler is a nationally recognized facilitator, trainer, and coach, creating innovative workshops for nonprofits, universities, schools, and activist groups. She is the cofounder of MovementMatch.org, a project that matches people with progressive activist organizations, the former director of Rowe Young People's Camp for 8-13 year-olds, and received her M.A. in Social-Organizational Psychology from Teachers College, Columbia University.

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