The Café & Bar Associate serves as a staff member at will of the Museum of Contemporary Art. In that capacity, the Café & Bar Associate is responsible for providing an efficient food and beverage service to Museum visitors delivering a high-quality visitor experience and excellent customer service.

Essential Duties & Responsibilities

Priority 1: Food & Beverage

• Prepare and ensure an efficient and safe delivery of quality food and beverages to the visitors through proper handling techniques.
• Set up, clear and promptly service tables after use to ensure that visitors can be served in a timely manner.
• Keep the MCA Bar & Café and the Holiday Theater Bar clean and organized.
• Engage visitors in conversation on food, beverage, and contemporary art.
• Ensure that all visitor requests and queries are responded to promptly and effectively and an exceptional service is delivered to visitors.
• Ensure product is fresh.
• Manage visitor complaints in a friendly and efficient manner, ensuring visitor satisfaction and report any visitor complaints and comments to the Food & Beverage Manager.
• Conduct point of sale procedures according to Museum procedures.
• Respect and uphold quality and workplace safety standards.

Priority 2: Collaboration

• Coordinate with other departments to achieve food and beverage program fulfillment.

Other Duties/​Responsibilities: Other assistance, as designated by Food & Beverage Manager, to support the overall goals of the department and organization.  Management retains the right to add or change duties and/​or responsibilities at any time.

Supervisory Responsibilities: None.

Budgetary/​Fiscal Responsibilities: Cash handling, point of sale system.

Contact with Others: This position will interact with staff members across the organization, in addition to members of the public. 

Job Requirements / Experience

Education: High school degree or equivalent is required. College degree preferred, or any equivalent combination of education and/​or experience. 

Experience: Requires a minimum of 2 years’ experience in bartending or barista services, customer service and cash handling. Experience working openly and effectively with the public and individuals with diverse backgrounds is preferred.

Knowledge, Skills, and Abilities:   

Basic computer skills including iPad, Google systems and POS system is necessary. 

Requires excellent organizational skills, communication skills, attention to detail, and ability to prioritize work and tasks. Requires adaptability to work in a fast-paced, multi-task and changing environment, and the ability to work as part of a team. 

Schedule Availability: Flexible availability, 5 – 30 hours per week, one weekend day/​night required. No Mondays. 

Licenses/​Certifications: TIPS alcohol certification food safety certification.

Physical Requirements

The physical demands described here are representative of those that must be met by a staff member to successfully perform the essential functions of this job. Reasonable accommodations may be made upon request to enable individuals with disabilities to perform the essential functions.

Ability to speak, understand, and communicate in English effectively, in person for extended periods and in writing. Frequent, close vision.

Mobility necessary to access various offices and a wide variety of meeting and museum settings. Mobility necessary to perform a variety of tasks that involve standing stationary 50% of the time, walking, sitting, stooping, kneeling, bending and twisting, occasionally climbing stairs or a ladder, or using an elevator, possibly reaching chest high and overhead for materials.

Ability to reach for, move and/​or lift up to 50 pounds and the use of hands to finger, handle, or feel objects, tools, or controls.

Application Process

• This is a non-exempt, tipped, hourly position starting at $15.79/hour + tips
• Please submit your application below.